Job Title
About the Role
This is a key position in our organization, requiring an ambitious and passionate customer advocate to take ownership of bespoke customer accounts and deliver exceptional service.
The ideal candidate will be a problem solver, able to build relationships and ensure successful outcomes for customers.
Key responsibilities include onboarding new customers, defining success criteria, and delivering exceptional service to those at risk of moving away from our partnerships.
Our Team
We are a team of passionate and dedicated individuals who go above and beyond to deliver every day.
We collaborate with multiple functions to ensure customer satisfaction and drive business growth.
What You'll Do
You will be responsible for onboarding new customers, defining success criteria, and delivering exceptional service to those at risk of moving away from our partnerships.
This involves working closely with various stakeholders to ensure seamless delivery and achieve desired outcomes.
Your Skills and Qualifications
To succeed in this role, you will need:
* Strong problem-solving skills
* Able to build strong relationships
* Possess excellent communication skills
* Familiarity with customer onboarding processes
Benefits
We offer a competitive salary package, opportunities for career growth, and a dynamic work environment that fosters collaboration and innovation.