Job Title: Site Operations Manager We are seeking a seasoned Site Operations Manager to oversee the day-to-day activities of our non-GMP cleaning contract. The successful candidate will be responsible for ensuring top-notch service quality, regulatory compliance, and strong client relationships. About the Role * Lead and motivate a large housekeeping team to achieve exceptional performance standards that meet SLAs and KPIs. * E nsure full compliance with Health & Safety guidelines and applicable laws. * O verview daily operations of the contract, maintaining excellence in all aspects. * B uild and maintain strong relationships with clients as their primary point of contact. In this role, you will also be responsible for preparing monthly performance reports for clients, managing budgets, tracking expenses, approving supplier invoices, coordinating third-party contractors and suppliers to maximize results. You will drive ongoing improvements by implementing innovative solutions addressing evolving client needs. The ideal candidate should have: A diploma in Facilities Management or relevant experience;