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Application Configuration Engineer, TSO Support
Location: Dublin
Department: Information Technology, Technical Support Office
Grade: SFA
Reporting to: Assistant Vice President
Company
SMT Fund Services (Ireland) Limited is part of SuMi TRUST Global Asset Services and is wholly owned by Sumitomo Mitsui Trust Bank, Limited, one of Japan's largest financial groups.
We provide fund administration services for a wide range of investment products, including alternative and regulated funds, handling all aspects necessary to produce accurate NAVs regularly.
Department
The Technology Services & Operations Team supports users across Ireland, UK, and Japan. Responsibilities include managing network infrastructure, disaster recovery, business continuity, system releases, and security campaigns.
Role Overview
The Application Configuration Engineer supports and maintains SMT's software environments, plays a key role in project delivery, manages escalations, and assists in deploying solutions and resolving incidents in production.
Core Responsibilities
* Plan, build, configure, test, and deploy software solutions aligned with the roadmap.
* Focus on application delivery strategies and implementation goals.
* Maintain critical business systems and respond to escalated issues promptly.
* Collaborate with vendors and troubleshoot environment issues.
* Experience with Move IT, Right fax, Comm vault, multi-vendor applications is advantageous.
* Strong troubleshooting, communication, and team collaboration skills.
* Support existing and new solutions, monitor performance, and ensure compliance.
* Coordinate with planning and release teams, and maintain procedures.
* Occasional outside-hours work for system maintenance and upgrades.
* Experience with application installation in a Microsoft environment, including Windows Server 2016 and 2019.
* Adaptability to new technologies and tools.
* Experience working with cross-functional teams and third-party vendors.
* Certifications: ITIL, MCSE/MCSA preferred.
* Skills: Planning, communication, initiative, commitment, prioritization.
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Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
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