Job Title
The role of an Office Administrator plays a vital part in supporting day-to-day office functions. This position acts as the central point of contact for customer enquiries and resolutions.
Key Responsibilities:
* Manage and resolve customer complaints professionally
* Support sales teams with order processing, invoicing, and product enquiries
* Maintain accurate records of sales, orders, stock levels, and customer interactions
Requirements:
* Previous experience in administrative roles with a retail or sales background
* Excellent written and verbal communication skills
* Proficient in Microsoft Office and CRM systems
This role requires strong organisational skills, attention to detail, and a team-oriented attitude with a focus on excellent customer service.