Join to apply for the Store Manager role at JD Sports Fashion
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry.
To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people‑led, innovative and customer‑focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Role overview
The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals.
Responsibilities
Effectively run all store operations to meet or exceed sales and KPI targets, set clear sales goals, track performances, whilst evolving processes to ensure continuous store growth.
Create and maintain colleague schedules to ensure proper coverage and productivity.
Build a positive team culture through recruiting, training and continuously developing your team, and build a motivated and high‑performing team to increase store success.
Analyse sales data and financial reports to make quick and well‑informed decisions, identifying and responding to operational and commercial opportunities.
Develop and implement strategies to meet and exceed sales targets.
Attract, engage and motivate customers to make purchases by using the latest visual merchandising techniques, ensuring merchandise displays are attractive and align with brand guidelines.
Deliver the highest level of service in store to achieve a positive net promoter score (NPS).
Address customer inquiries, feedback, and complaints in a timely and professional manner.
Drive customer loyalty programs and promotions to enhance engagement.
Maintain compliance with company policies, procedures, and regulatory requirements.
Monitor and control store expenses to stay within budget.
Ensure store complies with health & safety regulations.
Role objectives and KPIs
Contribute to achieving or exceeding the store's monthly sales target.
Drive all additional KPIs including but not limited to Units, Conversion, Average Ticket Value, Units Per Transaction.
Achieve upselling or cross‑selling targets.
Maintain a high Net Promoter Score.
Ensure stock accuracy during store audits.
Ensure all new colleagues complete mandatory training.
Ensure employee satisfaction and engagement survey results meet or exceed company benchmarks.
Keep operational costs within the allocated budget.
Skills and Experience
Previous management experience in a fast‑paced retail/customer‑facing environment.
Passionate about retail & have a good understanding of the latest trends and competitors.
Strong leadership skills with experience of coaching and developing a strong team.
Strong communication skills.
Proven track record of managing and exceeding sales targets and KPIs.
Experience in analysing reports and making commercial decisions.
Keen eye for detail & commerciality.
Previous experience within visual merchandising is advantageous.
Promote JD Group values to internal and external stakeholders.
Benefits
Quarterly discretionary bonus schemes.
Company discount of 30% off a large number of products in‑store and online.
Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform.
Access to digital health and well‑being services.
Health cash plans.
Wide range of internal development courses to support personal and professional development.
Access to apprenticeships & accredited qualifications.
Company Sick Pay scheme.
Health Care Cover.
Discounted gym memberships at JD Gyms.
Life Assurance.
Access to colleague networks.
Opportunities to volunteer and support initiatives driving positive change.
Employer engagement forums.
Incremental holiday allowance.
Staff discount on JD Group and other brands within the organisation and personal development opportunities.
Salary: €45,000.00‑€50,000.00
Location: Mullingar, County Westmeath, Ireland
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