Senior Program Manager, AMXL Routing and Services
Our team of Programme Managers always thinks about the bigger picture. Every position at Amazon offers employees the opportunity to influence business decisions and shape the future. As a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission.
You will collaborate with a wide range of stakeholders across the business, continuously scoping out new solutions. You will conduct your own research and analysis, always keeping an eye on the long-term vision of the business.
This is your opportunity to have a big impact on some of the most exciting new ideas shaping the future of Amazon.
Key Job Responsibilities:
* Lead cross-functional projects, collaborating with technology teams to develop and deploy operational improvements.
* Conduct deep-dive analyses to identify opportunities and solve complex operational challenges.
* Partner with senior leadership to establish, prioritize, and execute improvement initiatives.
* Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience.
A Day in the Life:
As a Senior Programme Manager, you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You will use strategic thinking to define and implement an efficient project plan.
Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Programme Managers have significant responsibilities, and you will deal with complex challenges using creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, such as diversity, equity, and inclusion.
About the Team:
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns.
What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed.
With a focus on safety, productivity, and innovation, we are changing the way customers buy and receive large goods for the better.
BASIC QUALIFICATIONS:
* A degree.
* Relevant experience communicating with and influencing a range of different stakeholders including senior management.
* Relevant experience in managing large-scale programmes or projects.
* Advanced proficiency in verbal and written English.
* Proficiency in at least one of the following: SQL, Python, QuickSight, or equivalent analytical tools.
* Relevant experience in last-mile operations or similar logistics environment.
PREFERRED QUALIFICATIONS:
We value diversity and believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
We would love to hear from you if you meet all the basic qualifications above.
Preferred qualifications include:
* Advanced or master's degree.
* Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification.
* Relevant experience working in a supply chain, logistics, or operations environment.
* Experience in conceptualising and implementing operational or supply-chain management improvements.
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