Overview
WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND'S #2 GREAT PLACE TO WORK ****, AS VOTED BY OUR TEAM MEMBERS!
The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division.
We aim to offer smart luxury travelers inspiring connections & intuitive service in a world of style.
We are one of the best 5* luxury hotels in the country.
"Conrad is Empowering and Bold"
Working for Hilton means you are joining an international company with more than **** hotels across the globe with countless benefits & career development opportunities such as:
Travel
– Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world.
Plus up to 70 nights of discounts for your Family and Friends
Team Member Gym
– a dedicated team member gym with free access 7 days a week
Benekit
– Discounted rates for Conrad Team members across a wide range of retailers
Development
– Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
Holidays
– 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
Maternity & Paternity
– Paid leave for those that qualify
On shift
– complimentary meals on duty & uniforms provided
Bonus
– Generous bonus scheme based on achievable targets
The Job Role
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
Process and deliver messages for Guests
Deliver and safely storage Guest luggage
Stay current with all hotel services as well as daily VIP requests and special events
Ensure orderliness and safety guidelines around the lobby and front door areas
Provide support to Management as required, in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Maintain a clean, healthy, and safety working area
Act in accordance with policies and procedures when working with front of house equipment and property management systems
The ideal candidate
A positive attitude and good communication skills
A commitment to delivering a high level of customer service
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team
Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in Concierge in a hotel environment
Schedule
Full-time
Brand : Conrad Hotels & Resorts
Job
Guest Services, Operations, and Front Office
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