A leading edtech company is seeking a Senior Director, EMEA Customer Success to drive customer success initiatives that enhance retention and boost product adoption. You will lead a dynamic team, shape customer success strategies, and collaborate across functions to ensure optimal customer outcomes. With over 10 years of experience in Customer Success, particularly in SaaS, you will play a key role in achieving strategic growth and nurturing executive partnerships. This role is based in Dublin, requiring office attendance three days a week.
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