The Marlay are now recruiting for a relief Receptionist. This is an excellent opportunity to develop your skills as a Receptionist within a supportive and diverse environment. The Marlay is part of the CareChoice Group which consists of 15 nursing homes. It is one of South Dublin's most reputable nursing homes, built to very high standards and operated to deliver excellent care of the elderly. Our care team has extensive clinical experience, specialising in dementia care and aiming to be a holistic person-centered care provider to all its Residents. All our staff are highly trained by us, driven by our philosophy that each staff member should provide the same levels of care that they would want for their own loved ones.
Job Description
Greet all visitors at reception in a professional and courteous manner and ensure all sign in/out.
Ensure the smooth and business-like operation of the Marlay's telephone switch board to include message taking and paging as appropriate.
Address any low-level telephone & bleep system maintenance issues of a routine nature.
Daily update of the List of Residents and any other such forms as required e.g. maintenance log.
Regular checking of, and for, email communications and acting thereon
Re-direction of all incoming post to the DON.
Taking and booking of telephone inquiries for viewings.
Maintain daily diary.
Deal with residents' issues and family complaints.
Update daily CNM notification.
Appropriate addressing and franking of all outgoing mail and subsequent posting of same.
Routine or ad hoc typing assignments as may be directed by either senior management or other authorised staff.
Supporting the Accounts/Admin function e.g. cheque posting, data input, general filing, etc, as directed by authorised staff
Booking of Taxis & Couriers in accordance with approved procedures and subsequent vetting of bills
Resident mail and newspaper distribution if and as required
Completion of Clothes tagging forms
Distribution of Marlay marketing collateral e.g. brochures, as directed
Ensure outing forms completed and presented before and after residents outing.
Administrative duties associated with the all foregoing to include but not limited to; email, paperwork, phoning, faxing, filing
Qualifications and Skills
* Relative experience in a similar environment an advantage
* Ability to work independently or as part of a team
* Availability to work weekends.
What we offer:
* Comprehensive induction training
* Paid quality training
* Employee Assistance programme
* Free parking
* Subsidised meals
* FlyeFit Gym - Exclusive company rate
Full job description is available on application.
The Marlay is an equal opportunities employer.
Due to the high number of applications we only reply to candidates who are shortlisted for interview