We're looking for a proactive and skilledIT Technician Support Specialistto join our remote teamIf you enjoy troubleshooting technical issues, supporting end-users, and keeping systems running smoothly, this role could be an excellent match.What You'll Do: Provide technical support via email, chat, and phone Diagnose and resolve hardware, software, and network problems Install, configure, and maintain devices, applications, and tools Manage support tickets and document solutions clearly Assist with escalations and collaborate with IT/operations teams Support system updates, security patches, and general maintenance Identify opportunities to improve workflows and user experienceWhat You Bring: Strong troubleshooting ability and solid technical knowledge Understanding of hardware, software, and basic networking Clear communication and effective problem-solving skills Ability to work independently in a remote environment Experience with ticketing systems or IT service frameworks is a plus Previous help desk or IT support experience is beneficialWhy Join Us: Fully remote — work from anywhere Flexible schedule Growth opportunities into Senior IT Support, Systems Admin, or IT Operations Supportive, collaborative team culture Competitive compensationIf you're reliable, tech-savvy, and passionate about helping others succeed, we'd love to hear from you. Apply today to join us as an IT Technician Support SpecialistHiring #ITSupport #TechJobs #RemoteJobs #HelpDesk #ITTechnician #JoinOurTeam