We're looking for a proactive and detail-oriented Operations & CRM Executive to support our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and has a passion for improving systems and workflows. You'll work closely with the Operations Manager to ensure smooth day-to-day operations and contribute to the ongoing development of our CRM platform (Salesforce).
Key Responsibilities
Operations Assistant
● Assist in the execution and improvement of operational processes.
● Support subcontractor onboarding, scheuling and compliance tracking.
● Coordinate project audits and post-completion reviews.
● Manage service calls, warranty requests, and customer follow-ups.
● Handle grant documentation, reporting, and internal communications.
CRM Assistant
● Assist in the ongoing development and optimisation of our Salesforce CRM.
● Implement automations and process improvements to enhance team efficiency.
● Troubleshoot issues and collaborate with internal teams and developers.
● Maintain dashboards and reporting tools to support data-driven decisions.
● Support customer journey mapping and ensure CRM accuracy across departments.
What We're Looking For
● Experience with CRM systems, ideally Salesforce.
● Strong problem-solving and process improvement skills.
● Great attention to detail and ability to manage multiple priorities.
● Excellent communication and collaboration across teams.
● A tech-savvy mindset with the ability to pick up systems quickly.
Job Types: Full-time, Permanent
Pay: €30,000.00-€45,000.00 per year
Benefits:
* Additional leave
* Bike to work scheme
* Company events
* Company pension
* On-site parking
* Wellness program
Education:
* Advanced/Higher Certificate (preferred)
Experience:
* Salesforce: 1 year (required)
* Operations / Admin: 1 year (required)
Work authorisation:
* Ireland (required)
Work Location: In person