**Job Title:** Customer Service Coordinator We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be the primary point of contact for customers, handling inquiries about products, orders, and deliveries. You will also provide support to sales representatives and work closely with operations and finance teams. As a key member of our team, you will be responsible for preparing and verifying quotations, pricing structures, CPC rates, and lease documentation. You will manage all sales administration tasks including contracts terms & conditions direct debit mandates IT support add-ons progressing approved orders through the full deal lifecycle liaising with Operations Service Finance teams to ensure smooth installations accurate billing monitoring deal progress completion of all documentation maintaining pipeline accuracy maintaining up-to-date accurate customer contract records resolving CRM-related issues escalations from Account Managers identifying highlighting following up on errors missing information About Us: ----------------------------------- In this exciting role we are looking for someone who is proactive hands-on experienced in working within CRM software understanding sales performance metrics excellent organizational multitasking skills dedicated to providing exceptional service under strict deadlines * Proven work experience in Sales administration or Sales support agent roles * Familiarity with market leading software solutions ensuring seamless integration across departments * Ambitious driven skilled communicator able to build strong relationships across diverse groups The Ideal Candidate: A motivated personable enthusiastic professional passionate about delivering outstanding results succeeding exceeding expectations securing valued client satisfaction growth new opportunities. Benefits: