Nvolve is a fast-growing provider of workforce enablement and compliance solutions, helping manufacturing, food processing, and other highly regulated sectors digitise and scale their frontline operations.
We simplify complex workforce processes across multiple sites, ensuring our customers stay audit-ready, connected, and compliant, all while saving time and cost. Our SaaS platform combines modern technology, AI-driven insights, and powerful integrations to deliver operational excellence at scale.
Our customers include globally recognised brands such as Coca-Cola, Pilgrim’s, Mondelez, Pladis, and more, all of whom rely on Nvolve to empower their frontline teams and drive continuous improvement.
Nvolve joined Everfield in 2024. The team is based across the UK and Ireland, with their head office based in Letterkenny, Co. Donegal, Ireland.
What you will do
We are seeking a Customer Data Administrator to provide essential internal support, ensuring that all incoming customer data is reviewed for accuracy and completeness, corrected where necessary, and accurately imported. You will support the technical execution of data entry and file imports, while maintaining the internal records and project status updates that drive our onboarding process.
Data Quality Assurance: Critically review and verify customer documentation to identify and resolve errors prior to system integration.
Technical Data Management: Execute precise data imports via file uploads and manual entry to ensure platform integrity.
Support Documentation: Develop clear data format guidelines and assist the Onboarding Lead in delivering initial system training.
Project Administration: Manage internal records, track project milestones, and maintain detailed notes from customer consultations.
Cross-Functional Liaison: Facilitate seamless communication between the Sales, Support, and Development teams to streamline the onboarding workflow.
Skills & Experience
Systems, Data & Accuracy
Able to learn new software systems quickly (CRM, onboarding, and internal tools)
Highly detail-oriented with a strong focus on data accuracy
Confident spotting patterns, inconsistencies, and errors in data
Strong understanding of data, reporting, and record-keeping best practices
Strong Excel skills, including formulas, data tracking, and reporting
Communication & Coordination
Able to explain processes clearly to internal teams and customers
Comfortable supporting customers when needed on processes and onboarding check-ins
Personable and confident working with customers and internal stakeholders
Recruitment process
Here’s what you can expect and who you will speak to during the interview process:
Intro Call with our Talent Team - (30 mins)
Hiring Manager Interview with Hiring Manager (Onboarding Specialist and Sales Engineer) - (45 mins)
Case Study take home task
Final interview with Head of Customer Accounts - (30 mins)
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