Company description: Tirln is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. The farmer-owned co-operative has a first-class track record of success in the global market. Rooted in a rich heritage of family farming and embedded in its communities, Tirln has evolved to bring the passion of its farmers and their high-quality milk and grains to the international marketplace. Using modern-day technology and applying the best processes to its milk pool of three billion litres and its premium grains portfolio, Tirln now exports to more than 80 countries. Its award-winning brands are household names in Ireland, and include Irelands number one consumer dairy brand, Avonmore. The organisation draws on a wealth of experience to deliver exceptional products and tailored nutritional solutions including Kilmeaden, Wexford, Truly Grass Fed, Solmiko, CheddMax and GAIN Animal Nutrition. Tirln has a strong market presence in the UK, France, Germany, UAE, the US, North Africa, Japan and China. A talented team of over 2,100 people manage Tirlns network of 11 production facilities, with annual revenues of over €3 billion. Tirln is committed to sustainability through its comprehensive Living Proof programme and has signed up to the Science-Based Targets initiative (SBTi). For more information, visit Job description: Quality Operations Manager Ballyragget, Co Kilkenny About Tirln Tirln, formerly known as Glanbia Ireland, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. A talented team of over 2,100 people manage Tirlns network of 11 production facilities and 52 agri retail outlets serving its communities with annual revenues of over €3 billion expected in 2022. Tirlns state-of-the-art headquarters in Kilkenny city and innovation centre in Ballyragget promote innovation, creativity and collaboration. Tirln is committed to sustainability throughout the organisation through its comprehensive Living Proof programme, and the Science-Based Targets initiative (SBTi) contained within it. For more information visit Role Profile: The Quality Operations Manager reports to the Site Quality Head as part of the Quality Operations team. The overall purpose of this role is to embed and sustain Quality and Food Safety policies across operations. This is a lead role in driving a right first time culture and performance in the plant by ensuring that processes and operations meet customer and regulatory requirements. A key deliverable will be reducing the occurrence of defects against quality standard across all functions. The role will involve collaboration with all stakeholders to continuously improve performance to quality standard and to drive all Quality-relevant Corrective and Preventative actions to timely and effective completion. Key Responsibilities: Implement GI Quality Strategy in your plant/area in line with the Glanbia Quality Management System (GQS); Manage site-wide KPIs relating to: Quality, Continuous Improvement, Regulatory Compliance; Drive a strong Quality culture within your plant and site; Play a key role in planning and participating in Plant audits with customers, regulatory and other third parties; Maintain customer product specifications / certifications and final productgrading; Point of contact for Customers for product/process-specific quality support; Work collaboratively with Operations Management and team to ensure quality operations requirements are fully resourced to deliver plant in- process, sampling and testing schedules; Oversight and support of the plant RCAs, effective CAPA implementation and verification for all process deviations; Audit quality practices and processes within the site focusing on Hygiene, HACCP and the prevention of deviations; Support Quality Systems Manager and Glanbia Standards adherence by ensuring all processes within the Quality Operations remit comply with the Quality Management System; As part of the GI Quality community input to on-going development of best in class standards across the wider GI organisation; Accountable for delivering a robust hygiene monitoring programme; Accountable for change control of quality aspects of Operations; Manage the team of Process Technicians including training, development, performance & communications. Key Requirements: Third level degree minimum in the Sciences, Engineering or Process disciplines; Role-relevant experience in a large Dairy, Food or Pharmaceutical company in Quality Assurance, Food Safety &Process Improvement in a quality / operational environment; A track record in process improvement activity, ideally from the quality perspective; Strong problem solving skills and experience in applying the principles of Lean; Strong team-working and communication skills; Aptitude for operational processes, working with cross- functional teams, Lean and continuous improvement; Experience in Auditing and facilitating Corrective Action, preferably in a Dairy / Food production environment; Computer literate (Microsoft Office suite & ideally LIMS, Statistics). If you are interested in this position, please apply with an up-to-date resume. Join our Talent Pool Considering a new career in Tirln but this isnt the role for you?! Then why not register your experience & sign up for career /careers. Commitment to Diversity & Inclusion Tirln embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams where different perspectives drive innovation and growth. We strive to create an inclusive workplace where people can bring their true self to work and achieve their full potential. At Tirln, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. At Tirln our culture will celebrate individuality, knowing that together we are more. Tirln owns leading consumer and agri brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, and GAIN Animal Nutrition. Tirln is a Values Based Organisation - Skills: Customer Service Attention to detail Team work