You must be a natural when it comes to customer care, be articulate, good with people with an organised approach and always happy to help.Some of the key tasks required include:Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding procedures & applying our own high standardsCarrying out pre-screening examinations & working alongside the wider team in day to day running of clinicsTake measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughlyMaintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.