Time left to apply End Date: December 31, 2025 (30+ days left to apply)
job requisition id JR10215
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role overview
As a Senior QA Analyst, you will play a pivotal role in driving quality across our technology delivery lifecycle.
You will lead by example, championing best practices in both manual and automated testing, and fostering a culture of continuous improvement.
This role requires a proactive mindset, strong leadership capabilities, and the ability to influence cross-functional teams to deliver high-quality software solutions.
What you will do
Lead the design, implementation, and optimisation of manual and automated testing strategies across the project.
Collaborate closely with QA, Development, Product, and DevOps teams to embed quality at every stage of the SDLC.
Take ownership of test planning, execution, and reporting, ensuring traceability and full visibility for all stakeholders.
Act as a quality advocate within Agile SCRUM teams, working closely with Scrum Masters and Product Owners to define acceptance criteria and refine user stories.
Drive the creation and maintenance of QA documentation, ensuring it reflects current standards and practices.
Analyse test results and metrics to identify trends, root causes, and opportunities for improvement.
Mentor and coach junior QA analysts, fostering a collaborative and high-performing QA team.
Contribute to QA process improvement initiatives and help define the QA roadmap in alignment with organisational objectives.
Who You Are
6+ years of experience in software quality assurance, with at least 3 years in a senior or lead QA role.
Proven experience in both manual and automated testing environments, with a strong understanding of automation frameworks and tools.
Demonstrated leadership in cross-functional teams, with the ability to influence and drive quality outcomes.
Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
Excellent communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.
Experience working in Agile/SCRUM environments.
A passion for quality and a continuous improvement mindset.
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
ISTQB certification or equivalent QA accreditation.
Proficiency with tools such as Jira, qTest, X-Ray, SQL, and Confluence.
Strong experience with API testing and automation tools (e.g., Sahi Pro, Selenium, Postman).
Familiarity with Azure services is a plus.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.
We would love to hear from you – Apply now
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At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
About Us
Company Background
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
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