About This Role
Deel is looking for a Senior Technical Writer to join the Knowledge Team to build out our documentation and for Strategic Integrations. The Knowledge Team manages and scales information and expertise about Deel products and services across the organization for internal and external audiences. You’ll have the opportunity to work with other writers and subject matter experts from our Strategic Integrations team to craft content that supports this critical business pillar at Deel.
Do you thrive on making complex technical systems clear and usable through precise, thoughtful documentation? Are you skilled at navigating complex products and translating them into structured, accessible documentation for diverse audiences? If you combine strong technical acumen with a passion for clarity, consistency, and documentation, you might be the writer we’re looking for.
What you’ll do
* Create clear, actionable technical documentation for APIs, integrations, and developer workflows
* Build and maintain a comprehensive product knowledge base that scales expertise across the organization
* Design information architecture for integration-related content and populate with practical guides
* Develop content strategies and templates that accelerate content creation from ideation to publication
Cross-Functional Partnership
* Partner with subject matter experts, product teams, and engineering to gather and validate technical information
* Support product and enablement teams with timely release notes, updates, and in-app content
* Audit and maintain existing documentation to improve clarity, accuracy, and user experience
* Establish and iterate on style guidelines and processes to ensure content consistency
Strategic Impact
* Use data and feedback to identify content gaps, measure impact, and drive continuous improvement
* Share expertise on content best practices to enable functional teams to create their own documentation
* Become a Deel product expert to craft localized, culturally-aware content for our global audience
* Drive documentation initiatives that directly reduce support volume and improve user success
What we're looking for
Please note: for this role you must be based in EMEA or ideally within +/- 3 hours of EMEA timezone
Essential Requirements
* Proven senior-level technical writing experience at fast-paced, high-growth tech companies
* A portfolio or work samples demonstrating API documentation, integration guides, and developer-focused content
* Proven ability to translate complex technical concepts into clear, actionable content for diverse audiences
* Experience with modern documentation tools and workflows (Confluence, Jira, Figma, Markdown, GitHub, docs-as-code)
* Excellent written and verbal English communication with rigorous attention to detail
Preferred Experience
* Technical writing for SaaS or Fintech companies
* Building documentation for APIs and third-party integrations
* Working in hyper-growth startup environments
* Collaborating with remote, distributed teams
* Creating content for global, cross-cultural audiences
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
* Stock grant opportunities dependent on your role, employment status and location
* Additional perks and benefits based on your employment status and country
* The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
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Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Human Resources Services
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Locations: Galway, County Galway, Ireland; Thurles, County Tipperary, Ireland
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