Assistant Store Manager
The role oversees daily store operations and leads the sales team to meet performance targets. It also entails maintaining high visual merchandising standards, ensuring customer satisfaction, and communicating insights to head office teams.
Key Responsibilities:
* Oversee all aspects of daily store operations
* Lead and motivate the sales team
* Maintain high visual merchandising standards
* Communicate customer insights to head office teams
* Drive additional revenue through effective upselling techniques
* Implement loss prevention strategies
* Interpret sales data and trends
* Foster a customer-first culture
* Train, mentor, and support staff
* Monitor team attendance and productivity
* Lead recruitment efforts and training programs
* Manage financial operations including cash handling and payroll processing
* Track and control store profitability and margins
* Ensure Health & Safety standards are upheld
During peak season (peak periods), the store operates extended hours with late shifts and weekends part of this job.