Retail Leadership Role
This position involves overseeing the performance of a team in a fast-paced customer-focused environment.
The ideal candidate will be able to inspire teams, innovate and excel in their role, with opportunities for development and growth. They will lead, coach, and celebrate the success of their team while ensuring seamless operations.
Main Responsibilities:
* Mentor colleagues to manage performance effectively
* Action on customer feedback to deliver service excellence
* Create a positive work environment by listening to colleague input
* Ensure store safety and compliance with processes
* Support leaders and sales advisors to deliver smooth operations
* Drive flawless execution of launches and campaigns
* Manage the full lifecycle: hiring, onboarding, scheduling, and development
About You:
* Proven experience managing retail or customer-facing teams
* Leads by example, inspiring teams to perform at their best
* Commercially aware with a focus on customer service
Key Skills:
* Team management and leadership skills
* Communication and interpersonal skills
* Problem-solving and analytical skills