This role requires strong knowledge of Windows 10/11, Microsoft 365, and basic networking. Experience with ticketing systems and remote support tools is also essential. Excellent troubleshooting and customer service skills are necessary to succeed in this position. Certifications (A+, Microsoft, ITIL) are a plus, but not required.
Candidates should have 2+ years hands-on experience in desktop support or IT helpdesk. Global career growth opportunities and cutting-edge technology environment make this role an attractive option for professionals looking to take their IT career international.