In-House IT Systems & Support SpecialistLocation: [Your Location]
Job Type: Full-Time
Salary: Competitive, based on experience
About UsWe are a fast-growing, dynamic law firm seeking an experienced
In-House IT Systems & Support Specialist to serve as our all-round technical expert. You will be the go-to person for all internal IT needs, supporting a team of 60+ users and ensuring our systems are secure, stable, and efficient. This role is ideal for someone who is hands-on, proactive, and confident managing a wide range of technologies independently.
Role OverviewAs the firm's primary in-house IT resource, you will manage and maintain our entire technology environment. You will troubleshoot issues, optimise system performance, and implement improvements across devices, networks, and cloud platforms. Strong problem-solving skills and the ability to work autonomously are essential.
Key ResponsibilitiesUser & Device Support
* Provide day-to-day support for Windows desktops and laptops for 60+ users.
* Diagnose and resolve hardware/software issues quickly and efficiently.
* Manage device lifecycle: setup, deployment, patching, and replacement.
VOIP & Communications
* Set up, configure, and troubleshoot VOIP phone systems.
* Manage extensions, call routing, softphones, and handset provisioning.
Cloud, Identity & System Administration
* Administer Microsoft 365, Exchange Online, SharePoint, Teams, and related services.
* Manage Azure AD identity, conditional access policies, licensing and role assignments.
* Maintain Intune for device compliance, provisioning, and security policies.
* Use PowerShell for automation, scripting, and bulk configurations (expert level preferred).
Network & Infrastructure
* Configure and maintain firewalls, routers, switches, modems, and other network devices.
* Optimise network performance, uptime, and security.
* Work with external ISPs and vendors when required.
Security & Best Practice
* Apply cybersecurity principles across systems and endpoints.
* Support security audits, patching, password policies, and access management.
* Knowledge of cybersecurity fundamentals is desirable (but not essential).
Required Skills & Experience
* Strong background in Windows desktop support in a multi-user environment.
* Solid experience administering Intune, Azure AD, and Microsoft 365.
* Demonstrated ability to configure and troubleshoot VOIP systems.
* Hands-on experience with network hardware (firewalls, switches, routers).
* Excellent problem-solving skills with the ability to work independently.
* Strong communication skills and ability to support non-technical users.
Preferred Qualifications
* Experience working in a professional services environment (legal/financial/etc.).
* Certifications such as MS-900, AZ-104, MD-102, or similar.
* Exposure to cybersecurity concepts or frameworks.
Why Join Us?
* Take full ownership of an entire IT environment.
* Work in a supportive, professional, and forward-thinking team.
* Competitive compensation with opportunities for growth and upskillin
Job Type: Full-time
Pay: €45,000.00-€75,000.00 per year
Work Location: In person