Muckross Park Hotel & Spa, part of the The iNUA Collection, is looking for a Concierge to join our team. As the Concierge, you will be the heart of our guest experience, ensuring seamless service and exceeding guest expectations at every touchpoint.
Responsibilities
* Oversee concierge operations, including itinerary planning, restaurant reservations, activity bookings, and guest transportation.
* Build and foster strong relationships with guests, anticipating their needs and exceeding them.
* Maintain a deep understanding of the local area, recommending hidden gems and creating bespoke experiences for guests.
* Look after Room Service.
* Uphold the high standards of The iNUA Collection brand.
Qualifications
* Minimum of 1 year experience in a hotel concierge / day porter role.
* Proven ability to work as part of a team, fostering a positive and collaborative work environment.
* Exceptional communication, interpersonal, and organisational skills.
* Passion for exceeding guest expectations and creating unforgettable experiences.
* Strong knowledge of the local area and its offerings.
Benefits
* Opportunity to join a dynamic and growing hospitality group.
* Work environment that values creativity, initiative, and guest service excellence.
* Chance to be part of a team dedicated to providing exceptional experiences.
* Employee discounts across our hotels for you, your family, and your friends.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Restaurants
Join The iNUA Collection and be part of creating lasting memories for our valued guests!
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