Role: Client Account Manager Dublin (Fixed Term Contract)Division: Client ServicesLocation: Hybrid working (2-3 days in Dublin office )Salary: Starting salary between 35k-40k. Dependant on ExperienceAre you passionate about building lasting client relationships?Do you thrive in a dynamic environment where your contributions directly impact business growth?We are on the hunt for a Client Account Manager to join our fantastic Client Services TeamLocation: Hybrid working (2-3 days in Dublin office )Our Ideal person:Have previous account management experience in a regulated industryAre a confident communicator over the phone who loves to problem solveExperience building strong relationships with all stakeholdersA positive, friendly and driven predispositionHighly motivated and able to work in a fast pace environmentWhat you can expect from us:Hybrid/remote working24 days annual, plus bank holidaysFree onsite parkingCompany PensionCycle to work schemeEmployee Assistance programmeReferral schemeBonus schemeDeath in serviceCompany Overview:The Amtivo Group is a Private Equity Owned business in the early stages of its second investment cycle. This is an exciting opportunity to be part of a business with ambitions to grow significantly both organically and through an acquisitional strategy, and as part of a growing finance team it will provide the successful candidate with a broad range of experience in a constantly changing environment.In this role, you will:Reporting to our Client Relationship and Success Manager (CRSM) as a Client Account Manager (CAM), you will play a pivotal role in developing and maintaining strong client relationships.Your mission is to understand client needs, propose tailored solutions, and contribute to the sustained growth of our business, aligning with budget and 3-Year Plan (3YP) objectivesCandidates must possess a good work ethic and excellent communication and interpersonal skills, both verbal and written, as well as being proficient time-managers, and genuine team players.Responsibilities include:Develop and maintain trusting relationships with a portfolio of clients to ensure they do not turn to competition, supporting the growth of the business in line with the budget and 3YP.Acquire a thorough understanding of client needs and requirements to ensure we can tailor our service. Enabling the business to retain clients in line with retention targets supporting the delivery of the budget and 3YP.Expand the relationships with customers by continuously proposing solutions and products that meet their objectives.Ensure the appropriate products and services are offered and delivered to customers in a timely manner to uphold client satisfaction levels in line with business KPI'sServe as the link of communication between clients and internal teams ensuring any issues or opportunities are resolved in a timely manner with minimal impact to the client.Seek out new ideas and amend current systems to better enhance customer engagement with continual improvement culture making the company of choice to all customers – easy to work with. Thereby increasing customer retention and further improving business opportunities in the future.Continuously increase knowledge and expertise in the relative sector through trainingFoster a team player spirit by embracing the Amtivo mission, Vision and ValuesActing as a single point of contact for a portfolio of clients, develop solid and trusting relationships and offering effective solutions for client needs.Negotiating contracts and close agreements with clients to maximize profits and support the growth of the business targets and objectivesRegularly report on the progress of monthly/quarterly client retention and client feedback Collaborating effectively with all key internal teams to maximise client satisfaction and Amtivo retention expectationsIf you think this great opportunity is for you, apply todayAt Amtivo Group, we are dedicated to fostering a diverse, equitable, and inclusive environment where authenticity thrives. We believe that true collaboration stems from valuing every individual's unique perspectives and experiences. Our commitment to agility empowers us to adapt and innovate, driving superior performance. Upholding the highest standards of integrity, we strive to create a workplace where everyone feels respected, valued, and inspired to contribute their best.Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.Job Types: Full-time, Fixed termContract length: 12 monthsPay: €35,000.00-€40,000.00 per yearBenefits:Bike to work schemeCompany pensionEmployee assistance programOn-site parkingWork from homeExperience:Account management: 2 years (required)Licence/Certification:Driving Licence (required)Work authorisation:Ireland (required)Work Location: Hybrid remote in Dublin, County Dublin