Job Description
Communications Manager
Ireland Support Office
This is a hands-on role at the centre of the Boots Ireland Communications team.You'll take the lead on internal communications across Ireland, making sure colleagues in our stores and Support Office feel informed, connected and clear on what matters. Day to day, that means turning business priorities, plans and updates into communications that are simple, engaging and drive understanding and action.
You'll work across the business, supporting all functions and be just as comfortable chatting with store colleagues as you are supporting senior leaders.
Alongside internal comms, you'll support corporate, external and ESG activity, giving you a broad and strategic view of how the business shows up and communicates.
We're looking for someone who writes well, brings ideas, takes initiative and is confident owning their area while working closely with the Head of Communications to deliver our overall Communications strategy
What you'll be doing
Internal communications
Lead the day-to-day internal communications across stores and Support Office
Own channels like Viva Engage and Poppulo, keeping content relevant, timely and engaging
Create clear, well-written and visually engaging content across posts, newsletters, presentations and updates using data and inisghts to continually improve effectiveness
Turn complex or business-critical information into something people actually understand and respond to
Partner with the People team to support engagement, change and colleague experience, bringing our strategic narrative to life in day-to-day communications
Support ESG communications, helping colleagues understand the impact we're having across communities, sustainability and responsible business
Leadership & business communications
Draft and shape messages and content for senior leaders ensuring clarity, tone and alignment with Boots values
Research, draft and support the development of speeches, remarks and talking points for senior leaders
Keep leadership communications clear, consistent and human
Support the business through key moments, announcements and change
Campaigns, projects & events
Lead communications projects and campaigns from idea through to execution, managing timelines, stakeholders and delivery
Bring a practical, creative approach to how we engage colleagues, finding simple ways to make messages land better
Support key events and moments, from planning through to on-the-day delivery
Work across teams to keep messaging aligned and joined up
Corporate & external
Support corporate communications activity, including media monitoring and preparing written responses or statements where required
Help shape and develop clear key messages, briefings and content for a range of audiences
Work with agency and vendor partners to deliver activity to a high standard and on brief
Partners, budgets & delivery
Manage agency and supplier relationships for your projects
Manage budgets for assigned activity, ensuring good value and strong delivery in line with agreed plans and priorities
What you'll bring
Around 5 years' experience in communications (in-house or agency)
Strong writing skills and a good instinct for what works
Solid experience delivering internal communications or engagement activity
Confidence working with a wide range of stakeholders, including senior leaders
Experience leading projects or campaigns end to end
Experience working with agencies or external partners
A good understanding of internal comms channels, trends and best practice
Familiarity with tools like PowerPoint, Canva and basic video editing
What you're like
You've got strong judgement and are comfortable owning workstreams
You're organised and follow things through
You bring ideas and look for better ways of doing things
You're comfortable working at pace and juggling priorities
You're approachable, grounded and easy to work with
You build strong relationships naturally, whatever level you're dealing with
You stay calm, deal well with ambiguity and focus on solutions
You care about doing good work and keep raising the bar
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