Platform20 is a small, fast-growing business in the medical and recovery sector. We're looking for a proactive, organised team player to support our Platform20 business and GameReady equipment rental service. In this hands-on role, you'll help manage day-to-day operations including customer support, warehouse activity, and machine reprocessing.
You'll be joining a small, supportive team and working closely with our current admin, Sinead. As the company grows, the role will naturally evolve — we're looking for someone who's adaptable, willing to roll up their sleeves, and grow with us.
This is a part-time, flexible position, ideally suited to someone who is local. Hours can be decided on suitability of candidate.
Key Responsibilities:
* Respond to customer queries by phone, email, or in person with friendly, timely communication
* Process orders: pick, pack, and prepare units for delivery from the warehouse
* Reprocess returned machines: clean, inspect, and prepare for the next rental
* Coordinate courier deliveries and collections
* Maintain clear, accurate records of orders, deliveries, and customer updates
* Use Microsoft Excel and Office tools
* Maintain an organised workspace and assist with basic office duties (e.g. supplies, tidiness)
* Work flexibly as new needs or tasks arise — a willingness to adapt is key
Qualifications:
* Previous experience in admin, customer service, or warehouse/logistics support
* Excellent attention to detail and ability to manage multiple tasks
* Strong communication skills (written and verbal)
* Essential:
* Comfortable lifting and handling packages (up to 25 lbs)
* Self-starter who's reliable, practical, and works well in a small team
Job Type: Part-time
Pay: €17.00-€18.00 per hour
Expected hours: 20 per week
Benefits:
* Employee discount
* On-site parking
Education:
* Leaving Certificate (preferred)
Experience:
* Administrative: 3 years (required)
Work Location: In person