About Us:
Since 2002, ShannonDoc has been dedicated to delivering high-quality urgent out-of-hours family doctor services to patients across the Midwest. For over 20 years, we've built a reputation for excellence in patient care and service.
Why Work with Us?
As we continue to grow and develop our services, we are looking for flexible, committed individuals with strong communication skills to join our team. This role offers an exciting and challenging opportunity for the right candidate.
Role:
Position: Resource Staff
Reporting to: Duty Manager / Operations Manager
Contract: 6-month Fixed-term Contract
Hours: 25 to 30 hours per week, including evenings, overnight, weekends, and public holidays, with some daytime work required.
Locations:
Treatment centres in Co. Limerick, Co. Clare, and Co. Tipperary. This position involves travelling across these locations.
Pay & Benefits:
* Attractive hourly salary, paid every fortnight.
* Paid lunch breaks while on duty.
* Free parking.
* Comprehensive training and induction program.
* Opportunities for career progression.
Key Responsibilities:
* Welcome and assist patients at ShannonDoc treatment centres.
* Drive doctors to home consultations when necessary.
* Collect specimens from GP surgeries and deliver them to hospital labs.
* Collaborate with on-duty doctors and team members at the central call centre and other clinic locations.
* Perform basic data processing and administrative tasks using IT systems.
* Manage and control stock levels.
* Assist with the clinic's appointment diary system.
* Handle patient payments over the phone or in person.
* Complete daily reporting as required.
* Provide call-taking assistance if needed.
* Uphold ShannonDoc's ethos of flexibility and cooperation.
* Promote a positive image of ShannonDoc at all times.
* Undertake additional tasks within the scope of your role as required.
Qualifications/Skills:
* Valid Full Driver's License (held for at least 2 years).
* Basic IT skills, with knowledge of Microsoft Office being desirable.
* Excellent communication skills.
* Proactive with strong initiative.
* Friendly, courteous, and professional demeanor.
* Professional phone etiquette.
* Strong organizational skills and efficient time management.
* Ability to maintain strict confidentiality.
* Team player with a cooperative attitude.
Join Our Team:
If you are looking for a rewarding role in a supportive environment where your contributions make a difference, we want to hear from you Apply today and become part of the ShannonDoc family.
How to Apply:
Submit your application including your CV and a cover letter explaining why you are the ideal candidate for this position. We look forward to welcoming you to our team
ShannonDoc is an Equal Opportunity Employer.
Job Types: Full-time, Part-time, Fixed term
Contract length: 6 months
Expected hours: 25 – 30 per week
Benefits:
* On-site parking
Application question(s):
* Are you able to work out of hours, days, evenings, weekends and bank holidays?
* Are you comfortable in using computer system?
Experience:
* Administration: 2 years (required)
Licence/Certification:
* Full clean drivers licence for 2 years (EU/EEA) (required)
Work Location: On the road