On behalf of our client we are hiring an Assistant Manager for our client based in Tramore, Waterford. This client is a big player in the Gaming Industry and weekend and late nights would be involved in this role. Responsibilities: Supporting the Manager to oversee and ensure the smooth running of the club. Delivering 5 Star excellence in Customer Service. Dealing with all customer queries efficiently, professionally, and consistently with company policy. Promote good communication between employees and management. Recruit, develop, lead, motivate and retain your team. Engage with new initiatives and embrace new ways of working. Drive operational standards throughout the company. Complete club procedures and administration and ensure compliance with policies and practices. What you need to be successful in this role: Minimum 2 years Assistant Manager experience in retail or hospitality. Strong planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales. Excellent communication skills, verbally and in writing IT proficient, with experience of working with Microsoft Word, Excel and the aptitude to learn in-house systems. Ability to influence wider business stakeholders. Experience in delivering coaching/training in the moment to ensure that customers have a great experience. Ability to deal with tough situations in a calm and professional manner. Get in touch today if you are looking for a new role! Skills: Management Retail Store Operations Staff Coaching Store Management