Overview
The applicant pool for this campaign is restricted to existing HSE staff working within the HSE Dublin and Midlands region at a Grade IV or higher. There is currently a permanent full-time vacancy at Midland Regional Hospital Tullamore (MRHT-10-25-293). This campaign will be used to fill the listed post/s only and no additional jobs will be offered to candidates successful at interview. Once the post/s are filled the candidate pool will be disbanded.
Post
Grade IV Assistant Staff Officer; Receptionist/Telephonist; Midland Regional Hospital Tullamore; MRHT-10-25-293.
Purpose of the post
The position of Receptionist – Grade IV encompasses both managerial and administrative responsibilities to the Reception Department and Hospital in general. A high volume of telephone calls and communications is a core function of this role. The post holder will promote and maintain best practices throughout the reception area to ensure a quality service is always delivered. The post holder will become an integral member of the Reception team to deliver excellence and ensure that all patients/visitors are greeted promptly and efficiently. The post holder will work with multidisciplinary teams including Administration Managers and Clinical Managers.
Responsibilities
* Handle a high volume of telephone calls and communications; promote and maintain best practices in the reception area to ensure quality service; greet patients and visitors promptly and efficiently; work with multidisciplinary teams including Administration Managers and Clinical Managers.
Eligibility criteria
* Qualifications And/ Or Experience
The applicant pool for this campaign is restricted to existing HSE staff within the HSE Dublin and Midlands Region working at Grade IV or higher.
* Post Specific Requirements
Experience with iPMS patient information systems.
Enquiries / Contacts
Informal enquiries: We welcome enquiries about the role. Contact Pauline Keeshan at 05793 59057 / 086 0669575 or pauline.keeshan@hse.ie for further information about the role.
HR Point of Contact: HSE Dublin and Midlands Region is committed to providing information and services which are accessible to all. If you require accessibility assistance during any stage of the recruitment process, please contact:
Stephen Keane
Assistant Staff Officer Human Resources - Oifigeach Cúnta Foirne Acmhainní
Daonna
Ríomhphost/E-mail: stephen.keane1@hse.ie | Tel: 087 1819603
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