Senior Manager of Site Merchandising
We are seeking an exceptional leader to spearhead our international e-commerce strategy, driving site merchandising strategies that elevate the shopper experience and boost conversion.
Main Responsibilities:
* Develop and execute site merchandising strategies to enhance the customer journey
* Analyse data and trends to identify opportunities for optimisation
* Adapt the customer journey to align with cultural and behavioural differences across regions
* Presentation of insights and strategy updates to executive leadership and cross-functional teams
* Maintenance of the international site calendar, driving seasonal content and promotional planning
* Collaboration with localisation experts to ensure regional compliance and cultural relevance
* Management and mentorship of a small, high-performing team to execute on merchandising and content strategies
* Partnership with cross-functional teams in eCommerce Operations, UI/UX, Marketing, Creative, and more
* Identification, championing, and implementation of new growth initiatives
* Fostering a culture of accountability, innovation, and continuous improvement
People Leadership:
* Conduct regular performance and career development conversations with direct reports
* Drive engagement and inclusion through team meetings and leadership visibility
* Guide hiring plans and promote a collaborative, values-driven team culture
Requirements:
* 10+ years of experience in e-commerce or retail, with a focus on digital merchandising and international markets
* People management experience
* Strong analytical skills, with the ability to extract insights from data and communicate them effectively
* A customer-centric mindset with cultural awareness and adaptability
* Experience influencing cross-functional teams and leading fast-paced initiatives
* Strong understanding of e-commerce KPIs and web-based consumer behaviour
* Experience working with Creative, Merchandising, and Product Management teams
* Bachelor's degree or higher in Business, Merchandising, Economics, or related field