Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
* Full Time 12-month Fixed Term Contractposition
* Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.
We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and find better ways to innovate and improve. Our customers are at the heart of everything we do and we are dedicated to understanding their needs and exceeding their expectations. Achieving this this is only possible when we work best together—in a supportive, collaborative environment where every idea and contribution is valued.
Are you a detail-oriented professional with a knack for uncovering insights and driving impactful change? Do you excel at analysing complex business challenges, optimising processes, and supporting transformative initiatives? If so, we invite you to apply for our exciting Change Analyst role.
As a Change Analyst, you’ll play a pivotal role in delivering business transformation by leveraging your analytical expertise across key change capabilities, including process optimisation, emerging technology integration, and core system implementations.
Reporting to the Change & Innovation Team Manager – Customer Solutions, this role is responsible for supporting & delivering business change and transformation initiatives across Customer Solutions. The person will work as part of a team of people within the Change & Innovation team and will collaborate with key stakeholders to deliver key business outcomes.
What you will help us to achieve
• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with transformation goals.
• Analyse current processes, identify areas for improvement, and propose innovative solutions to drive efficiency and effectiveness.
• Support the implementation of new and emerging technologies, providing analysis to inform decision-making and ensure successful adoption.
• Develop comprehensive change impact assessments and support change management strategies to promote engagement and adoption.
• Track and evaluate performance metrics to ensure project objectives are achieved and identify opportunities for continuous improvement.
• Work closely with cross-functional teams to ensure business analysis outputs align with organisational priorities and deliver measurable outcomes.
What you will need to be successful in the role
The successful candidate ideally should have:
• Proven experience in delivering change as part of business transformation initiatives.
• Strong analytical and problem-solving skills, with a keen eye for identifying opportunities for process optimisation and efficiency gains.
• Knowledge of emerging technologies and their potential impact on business operations.
• Excellent communication and stakeholder management skills, with the ability to translate complex concepts into actionable insights.
• A detail-oriented approach and the ability to manage multiple priorities in a fast-paced environment.
• Experience with change management methodologies is a plus.
Problem Solving and Decision Making
Operational Excellence and Process Improvement:
Innovation and Change
Communication and Influencing
Building and Maintaining Relationships
Team Working and Cross Functional Collaboration
About us
Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.
We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.
Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.
We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.
If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.
ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.
#J-18808-Ljbffr