About Us:
O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.
Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.
Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.
We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.
We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.
We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.
In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.
We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.
Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.
If this sounds like you, we'd love to connect.
We are Caring|Proud|Accountable|Determined.
Benefits:
* Subsidized membership at our fully equipped gym
* Your Birthday as an extra paid day off
* Enhanced holidays with service
* Rewards programme
* Refer a friend - up to €1000 reward
* Discounted room stays - friends and family
* Discounted F&B when you are a guest in any of our hotels
* The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
* Tax saver for travel tickets
* Bike to work scheme and a safe place to leave your bike.
Role information:
* Operational Oversight: Oversee day-to-day operations to ensure efficient and smooth functioning of all hotel departments, including accommodation, front desk, food and beverage, and maintenance.
* Staff Management: Recruit, train, and supervise staff, fostering a positive work environment and ensuring excellent customer service standards are maintained.
* Financial Management: Develop and manage budgets, monitor expenses, and implement cost-control measures to optimize revenue and profitability.
* Guest Satisfaction: Ensure high levels of guest satisfaction by addressing complaints, resolving issues, and implementing strategies to improve overall guest experience.
* Marketing and Sales: Collaborate with the marketing team to create strategies to attract guests, increase occupancy rates, and promote the hotel's brand.
* Compliance and Safety: Ensure the hotel complies with all regulations and safety standards, conducting regular inspections to maintain a safe and secure environment for guests and staff.
Requirements:
* Articulate, clear thinker who can make strategy happen
* Experience of the 4 star and luxury hospitality market
* Good level of revenue and P&L experience and understanding
* Influences and gains buy in and commitment for ideas
* Inspiring leader/manager
* Goal and results orientated
* Strong mentoring and development skills
* Comprehensive industry knowledge
* Creativity and trendsetter