Location: Dublin (with travel as required)
Salary: €40,000 per annum
Contract Type: Full-Time (including shared on‑call rota)
About THE HomeShare
THE HomeShare is a multi award‑winning social enterprise dedicated to creating sustainable, person‑centred Homeshare solutions. By thoughtfully matching Householders and Homesharers, the organisation enables people to remain living independently in their own homes while fostering meaningful companionship and mutual support.
Main Purpose of the Role
The Homeshare Consultant provides professional, practical, and compassionate support to clients throughout their Homeshare journey. The role ensures a high‑quality, consistent service aligned with organisational processes and values, resulting in satisfied clients who become long‑term ambassadors and referral sources.
The successful candidate will manage Homeshare arrangements from initial enquiry through to successful match and ongoing support, ensuring the needs of all stakeholders are met with discretion, empathy, and professionalism.
Key Responsibilities
Service Delivery & Client Management
Manage client relationships from initial contact through to Homeshare arrangement completion, taking full ownership of the client experience.
Conduct consultations with potential Householders and assess suitability for Homesharing.
Interview and assess prospective Homesharers.
Facilitate introductions between Householders and Homesharers.
Support and monitor the Homeshare Arrangement Trial Period including vetting process.
Conduct regular monthly home visits and structured check‑ins.
Carry out monthly phone check‑ins with Householders, Homesharers, and/or Next of Kin.
Maintain strict confidentiality and discretion across all interactions.
Supporting Individual Clients
Deliver a high‑quality, person‑centred service aligned with the mission and ethos of THE HomeShare.
Assess individual needs and set realistic expectations based on health, lifestyle, and geographical considerations.
Maintain accurate and up‑to‑date client records, both paper‑based and electronic.
Ensure all processes and documentation are completed in line with organisational standards.
Support clients within defined service parameters while remaining responsive to individual circumstances.
Assist with financial administration including setting up standing orders and recording payments.
Engagement with Families & Stakeholders
Communicate clearly and sensitively with family members and Next of Kin.
Provide realistic expectations of Homesharing outcomes.
Liaise with healthcare professionals and refer clients to appropriate services when required.
Maintain strong professional relationships with external stakeholders.
Organisational Responsibilities
Meet agreed targets and key performance indicators.
Work collaboratively within the THE HomeShare team, contributing to a positive and supportive work culture.
Ensure compliance with all health & safety, legal, and data protection requirements.
Maintain accurate reporting systems, including timely input into quotations and invoicing.
Undertake additional duties as required by the CEO or Operations Manager.
Person Specification
Experience in social care, community services, healthcare, or a related field
Strong interpersonal and communication skills
Ability to manage sensitive situations with empathy and professionalism
Excellent organisational and administrative skills
Ability to work independently and manage a varied caseload
Full clean driving licence and access to own vehicle
Experience working with older people or vulnerable adults
Knowledge of housing, community support, or social enterprise sectors
Experience in client assessment and case management
Full‑time position (typically Monday–Friday, with flexibility required)
Participation in a shared on‑call rota to support clients outside standard hours
Competitive salary of €40,000
Company phone and laptop provided
Fuel allowance for work‑related travel
23 days annual leave plus public holidays
Ongoing training and professional development opportunities
Opportunity to work within a purpose‑driven, award‑winning social enterprise
Supportive team environment with meaningful, impactful work
Why Join THE HomeShare?
Joining THE HomeShare means becoming part of an innovative organisation that is redefining how people live independently while staying connected. This role offers the opportunity to make a tangible difference in people’s lives every day while building a rewarding and values‑driven career.
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