We are seeking a highly skilled Operations Manager to join our team. As the primary point of contact for daily operations, you will be responsible for overseeing the smooth execution of tours, bookings, and customer service.
About the Role:
* This is an excellent opportunity for someone with experience in the tourism or hospitality industry to take their skills to the next level.
* You will work closely with staff and vendors to ensure all arrangements run smoothly.
* Maintenance and updates of booking systems, itineraries, and schedules will also be your responsibility.
* In addition, you will need to maintain relationships with suppliers, ensuring contracts and agreements are up to date.
The Ideal Candidate:
* Must have proven experience in operations or coordination within the tourism, travel, or hospitality industry.
* A strong background in organisational skills and attention to detail is essential.
* Excellent communication and interpersonal abilities, with a customer-first attitude.
* Proficiency in Microsoft Office.
* Familiarity with local and international tourism trends and regulations.
* A problem-solving mindset and ability to handle unexpected challenges calmly.
What We Offer:
* A competitive salary package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.