Technical Sales Support SpecialistAbout the RoleWe're looking for a detail-oriented and proactive CSR to join our commercial team. This is a key internal role, acting as the backbone of the sales function by supporting our Business Development Managers and ensuring that customer interactions and internal processes run seamlessly.Key ResponsibilitiesSales Administration & Order ProcessingPrepare, process, and follow up on sales quotes and customer ordersEnsure accurate and timely entry of information into CRM and ERP systemsLiaise with internal departments to coordinate order fulfilment, delivery timelines, and stock availabilityCustomer & Internal CommunicationRespond to customer queries, providing accurate information on pricing, products, and order statusSupport BDMs with the preparation of proposals, pricing, and account informationMaintain strong communication with logistics, production, and technical teams to ensure smooth operationsCRM & Data ManagementKeep the CRM up to date with current customer information, opportunities, and activity logsGenerate regular reports for the sales team and managementTrack and manage customer follow-ups and key account activitiesProduct Knowledge & Technical SupportDevelop a solid understanding of our sealing products and their applicationsSupport customers and BDMs with product-related queries, working closely with the technical team as neededWhat We're Looking ForExperience in a sales support, internal sales, or customer service role (ideally in a technical or manufacturing environment)Strong organizational and multitasking abilitiesComfortable working with ERP/CRM systems (e.g., SAP, Salesforce, HubSpot)Excellent written and verbal communication skillsA proactive, problem-solving mindset with attention to detailAbility to work well in a team and coordinate with multiple departments(Preferred) Some technical understanding of industrial products like seals, gaskets, or mechanical componentsOur reference:Partnering with PRC we will provide you with unrivalled support to help you make the right decision in your next career move. As standard, we review your CV and offer advice on making you attractive to employers. We will provide you with the necessary interview preparation giving you a unique insight into how to prepare for your interview. Our consultants will guide you and manage the recruitment process allowing you to focus on securing the position. We do not want to waste your time, so our honest approach has gained us the reputation of being a reliable and trustworthy recruitment company. Candidates with the required skills and experience for this job vacancy will be contacted. If you are job seeking and you want us to register your CV, please send your CV to