Leadership Opportunity in Retail Management
About the Role
We are seeking a highly skilled and experienced retail manager to lead our team. As a Branch Manager, you will be responsible for daily branch operations, including staff and stock management.
The ideal candidate will have a collaborative leadership style, with proven ability to motivate and manage teams. They will also possess excellent customer service skills, commercial acumen, and strong time management skills.
A successful applicant will have a minimum of 3 years retail management experience, with proficiency in MS Word and Excel. They will also be IT literate and have hands-on experience with retail systems such as TouchStore.
Key Responsibilities
1. Lead daily branch operations, including staff and stock management.
2. Host daily huddles to discuss sales targets, customer service, and other key performance indicators.
3. Champion community engagement initiatives to build relationships with local customers and stakeholders.
4. Deliver high standards in sales, service, and customer care through effective leadership and coaching.
5. Implement promotions, manage cash handling, and oversee compliance with company policies and procedures.
6. Manage social media platforms for the branch, partnering with marketing to ensure content is accurate and relevant.
7. Liaise with teams on fundraising events to support local charities and in-store promotional events.
8. Prepare for quarterly store audits and carry out any action points assigned.
9. Recruit, induct, and mentor new staff members to ensure they are fully trained and equipped to succeed.
What We Offer
We offer a competitive salary, quarterly monetary incentives, recognition and reward days, learning and development opportunities, employee discounts, wellbeing initiatives, community engagement, and social events.
We pride ourselves on being an equal opportunities employer and value diversity in the workplace. From time to time, business needs may require some flexibility in duties, and we appreciate your adaptability.
If you are passionate about retail management and want to join a dynamic and supportive team, please apply now.