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Membership manager

Dunshaughlin
Lex Consultancy Recruitment
Membership manager
Posted: 19 February
Offer description

We are seeking an experienced and organised Accreditation Supervisor to lead the day-to-day operations of our Accreditation Department during a maternity leave period.

16-Month Fixed-Term Contract (Maternity Cover)

* Location: Dún Laoghaire, Co. Dublin
* Hybrid : 2/3 days onsite, remaining wfh
* Salary: €42,629 per annum ( no negotiation)
* Reports to: Head of Innovation & Development

Application Deadline: Midday, 20th February 2026, one round onsite interview the following week

Ideal Start Date: ASAP (to facilitate full handover)

This is a key leadership role responsible for ensuring the smooth operation, integrity, and continuous improvement of accreditation systems for:

* Individual Therapists
* Supervisors
* Training Courses

The successful candidate will manage a high volume of applications, maintain accurate records, ensure compliance with policies, and lead a small, dedicated team.

This role would particularly suit a candidate with strong people management experience and/or knowledge of education, accreditation, or regulatory environments.

Key Responsibilities

* Line manage 3 direct reports:
* Conduct performance reviews and manage leave requests
* Monitor team performance, delegate tasks, and provide hands-on support
* Assist with team training and development

Accreditation & Membership Oversight

* Oversee the day-to-day administration of accreditation systems
* Process and clear applications for individual and course accreditation
* Confirm applicant eligibility for membership
* Verify Supervisor Report Forms
* Maintain and update accurate member records using Salesforce CRM
* Ensure procedures are correctly followed and updated in line with policy

Committee & Governance Support

* Prepare documentation for Accreditation, Supervision, CPD Committees and SFOC
* Attend meetings, take minutes, and follow up on actions
* Liaise with Course Assessors
* Support Supervisor Forum Organising Committee events
* Coordinate the Accreditation Ceremony

Compliance & Quality Assurance

* Liaise with the external Data Protection Officer (DPO) service
* Oversee DPO-related responsibilities internally
* Improve quality assurance processes
* Contribute to updates of accreditation criteria, forms, and policy

Stakeholder Engagement

* Provide accurate and timely guidance to members, supervisors, and course providers
* Handle professional category enquiries and related correspondence
* Build and maintain effective working relationships
* Represent the organisation at events as required

Person Specification Essential Requirements

* Relevant third-level qualification
* Line management experience
* Minimum 3 years' experience in an administrative or regulatory role
* Experience preparing agendas, facilitating meetings, and taking minutes
* Knowledge of the education and/or accreditation sector
* Experience using Salesforce or another CRM system
* Excellent written and verbal communication skills
* Strong organisational and prioritisation skills
* Proficiency in Microsoft Word, Excel, PowerPoint & Outlook
* Experience working with volunteers
* Highly motivated self-starter with initiative
* Calm, confident, and professional manner
* Ability to work independently

Please reach out to Anne Marie in Lex Consultancy today for a confidential chat.

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