Job Title: Field Service Engineer
We are seeking a highly skilled Field Service Engineer to join our team.
* Lead field technical operations to ensure compliance with Service Level Agreements (SLAs) for PV, Battery Energy Storage Systems (BESS), Data Center (DC), and EV Charging products.
This involves taking responsibility for resolving live network issues within SLA parameters for PV, BESS, DC, and Charging products. You will also conduct field audits for installation partners to ensure adherence to technical standards.
Maintenance of equipment is crucial to ensure the seamless operation of products on the live network. Therefore, we require you to implement contractual preventive maintenance to prevent any disruptions.
You must have at least 1 year of experience in PV, BESS, DC, or EV Charge. A strong understanding of high-voltage fields is preferred.
To be successful in this role, you should hold a Bachelor degree or above. Fluency in English is required, with the ability to explain technical protocols to installers.
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Key Requirements:
We expect the ideal candidate to possess excellent communication skills and be able to work independently in a fast-paced environment.
A keen eye for detail and analytical mind would be an advantage in this position.