The Hot Box Sauna is Ireland's leading sauna and wellness experience, offering a unique blend of relaxation, community, and wellbeing.
With multiple thriving locations, we are expanding fast and looking for a Sauna Site Manager to lead the day-to-day operations of our Inchicore site.
You will play a critical role in maintaining our high standards, building a strong team culture, and ensuring every guest has a safe, welcoming, and memorable experience.
Key Responsibilities Operations Guest Experience Oversee daily site operations, ensuring exceptional service, cleanliness, and safety standards.
Deliver a consistently high-quality guest experience and handle customer feedback and complaints professionally.
Implement company policies, procedures, and operational standards.
Ensure full compliance with health, safety, and industry regulations.
People Management Leadership Lead, train, coach, and motivate a diverse team.
Build a positive team culture aligned with company values.
Conduct performance reviews, probation reviews, and ongoing coaching.
Recruit new staff, in collaboration with HR and Operations, and ensure all staff are fully trained and confident in their roles.
Scheduling Site Management Create and manage staff rosters in line with business needs and legal requirements.
Approve annual leave and manage sickness or absences.
Ensure adequate staffing levels at all times.
Stock, Cash Administration Manage site stock, ordering supplies and merchandise as required.
Oversee cash handling, weekly reconciliations, and reporting.
Maintain accurate records and required site documentation.
Maintenance, Cleaning Safety Ensure daily and deep cleaning schedules are completed to a high standard.
Report and follow up on maintenance issues.
Carry out regular fire, safety, and equipment checks.
About You Thrives in a fast-paced hospitality environment, very passionate about customer experience, and enjoys building and leading high-performing teams.
You are outdoorsy and have a keen interest in wellness.
Required Skills and Experience Minimum of 3 years of experience in managing a site servicing customers in the hospitality or wellness sector.
Proven track record of leading and managing high performing teams.
Strong organisational and problem solving skills.
Proven track record in confident decision-making and performing well under pressure.
Excellent communication and interpersonal abilities.
Right to work in Ireland on permanent basis without restrictions (Work Permit Sponsorship is not available).
Ability to take on physical tasks in an outdoor environment.
Ability to work from the location in Inchicore, Dublin.
About Us The Hot Box is one of Ireland's fastest-growing wellness brands, offering a variety of unique wellness and relaxation facilities across the country, especially well known for outdoor saunas and plunge pools in tranquil surroundings and places of natural beauty.
We are guided by Ambition, Honesty and focus on Quality in what we do and how we work.
Job Title: Sauna Site Manager Reporting to: Area Operations Manager Location: Goldenbridge Industrial Estate, Tyrconnell Rd, Inchicore, Dublin, D08HF68 (besides Rascals Brewing Company) Contract type: Full Time, Permanent Working hours: 40 hrs per week, shift work (starting 6:20 AM or ending 11:00 PM) Work model: Onsite in Inchicore location Salary range: €37,000 - € 42,000