Who We Are
At Indeemo, we're redefining how companies understand people. Our AI-powered research platform helps global teams capture and analyze real-world human behaviour through video, photos, and rich multimedia diaries. As pioneers in our field, we were early adopters of AI technology, embedding it into our core platform before it became mainstream.
We leverage Mobile, Cloud and Generative AI to deliver intuitive, media-rich experiences across web and mobile. As we scale globally, quality and reliability are mission-critical - and that's where you come in.
Who You Are
We're looking for a hands-on, product-focused QA Lead to own quality across Indeemo's platform. This is a player–manager role for someone who thrives in a fast-moving environment - planning, leading, and testing alongside the team.
You'll bring structure, clarity, and discipline to QA. You'll ensure we ship stable, secure, and beautifully usable software by leading a small team (3 people), improving automation, and embedding a quality-first mindset across the company.
This role is ideal for someone who's both technical and organised - who loves getting into the detail of a release, can dig into logs or databases, and knows how to lead others with focus and accountability.
Your Day to Day
* Own and define Indeemo's end-to-end Quality Strategy, spanning test governance, automation frameworks, release gates, and measurable QA KPIs aligned with product and engineering OKRs.
* Assess current QA maturity, design the roadmap for continuous improvement (people, process, tools, metrics), and guide evolution from ad-hoc testing to a data-driven, automated QA function - build and scale team capability.
* Lead and coach the QA team, setting standards for test design, automation coverage, and documentation discipline.
* Implement structured release management and quality gates, ensuring risk-based testing, reproducibility, and traceability.
* Oversee automation strategy and coverage across web, mobile, and API layers; leverage AI/ML to increase test efficiency and reliability.
* Collaborate with Engineering, Product, and DevOps to embed QA early in the lifecycle - influencing architecture, requirements, and design decisions.
* Champion measurable quality metrics (defect leakage rates, automation coverage, mean time to detect/resolve) and use them to drive accountability across teams.
* Represent QA in leadership forums, articulating quality trends, release risks, and improvement plans at sprint reviews and management meetings.
What You'll Need to Excel
* 10+ years of progressive QA experience, including 2+ years leading teams in a structured QA or quality management function within a SaaS, mobile, or cloud environment.
* Proven experience establishing or maturing a QA function, including test strategy design, automation framework selection, and process governance.
* Formal training and certification in QA/Test Management (e.g., ISTQB Advanced Test Manager, Certified Software Quality Engineer, or equivalent).
* Technical fluency across modern stacks; React, Laravel (or equivalent PHP frameworks), RESTful APIs, MySQL/PostgreSQL, with a strong grasp of CI/CD, observability, and version control tools (e.g. GitHub Actions, Bitbucket Pipelines).
* Demonstrated automation leadership - experience selecting, implementing, and scaling tools such as Cypress, Playwright, Appium, or Postman for end-to-end and API testing.
* Hands-on experience with test management platforms such as TestRail, Zephyr, or Xray, including test planning, case management, and reporting integration with automation frameworks and CI/CD pipelines.
* Experience building and interpreting QA metrics dashboards and translating them into business and engineering insights.
* Knowledge of secure SDLC and compliance frameworks (e.g., ISO 27001, NIST, OWASP) and ability to integrate security into QA processes.
* Excellent stakeholder management. Confident working with engineering leads, product owners, and executives to align on quality outcomes.
Our Hybrid Approach to Work
At Indeemo we recognise the evolution that has taken place when it comes to hybrid working. Our hope is to achieve a balance between working in the office and from home that makes sense - to achieve flexibility while maximising communication, collaboration, creativity and productivity and preserving our company's amazing culture.
Your first 3 months in the role, you will be required to be on-site at our offices in Blackpool 4 days per week - Monday to Thursday. Once you have
completed 3 months with the team, you will have the option to scale back to 3 days per week on-site.
Why Indeemo
This is a chance to take ownership of QA in a fast-scaling, AI-driven SaaS company. You'll shape how we deliver quality at speed, influence our culture, and build a QA function that scales with our growth.
If you're someone who's driven, methodical, and thrives in getting things done right, we want to meet you.
Apply at this link -