Credit and Collections Analyst
We are seeking a skilled Credit and Collections Analyst to join our team. The successful candidate will be responsible for managing an EMEA accounts receivable portfolio with a focus on Germany and Austria.
About the Role:
* Manage day-to-day customer contact, collections, and troubleshooting customers' exceptions to invoices with a continuous improvement mindset.
* Deliver consistent improvement in collection results.
* Collaborate with customers and sales, and conduct face-to-face visits as needed.
* Act as a liaison with the Credit team and all other order to cash partners, and Teleflex business units, with a focus on building relationships with external customers.
Responsibilities:
1. Problem solve customer credit risk, reasons for lateness, collection, and billing issues as they arise, and proactively work through a solution or present options to management.
2. Report portfolio status on demand, and effectively utilize systems available to create those reports.
3. Understand the concept of credit risk, and apply it to day-to-day work to reduce risk to Teleflex.
4. Root cause and create solutions to all non-standard customer disputes or reasons for non-payment.
5. Look for, and communicate ideas to improve process over time.
6. Support other finance activities, such as tax certifications, invoice/internal control filing, and delivery of paperwork inside and outside the office.
7. Work in collaboration with peers and managers for a win-win outcome.
8. Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable.
9. Evaluate process and ensure compliance with policy.
Requirements:
* Bachelor's degree in finance or accounting - preferred.
* A minimum of 2 years of Credit and Collections experience.
* Knowledge of, and ability to apply accounting principles and procedures.
* SAP proficiency - preferred.
* ERP and CRM software experience - a strong plus.
* Excel - advanced.
Benefits:
* Excellent written and oral communication skills.
* Bi-lingual German and English required.
* Ability to work under pressure, and perform tasks as required.
* Excellent planning, communication, and organization skills.
* Ability to perform tasks with minimum supervision.
* Ability to work collaboratively with partners.
* Microsoft Office - Word and Excel required.