Job ID: 0079
Reports to: Regional Manager
Job Type: Full time- Minimum 45 hours per week
Location: Ballymaley Ennis, County Clare
Role Objective
As a Retail Store Manager at, you will be fully accountable for the overall performance and day-to-day operations of the store. You will drive sales, ensure operational excellence, and lead a motivated team to deliver an exceptional in-store experience for our customers. This is a hands-on, commercial role that requires strong leadership, retail acumen, and a passion for results.
Key Responsibilities
1. Leadership & Team Management
* Lead, coach, and develop a high-performing team to meet business objectives.
* Set clear expectations and KPIs for team members across all departments.
* Manage roster, attendance, and payroll processes efficiently.
2. Customer Experience & Store Standards
* Champion outstanding customer service across the store.
* Ensure visual merchandising and product displays are consistent with brand guidelines.
* Maintain impeccable store presentation, cleanliness, and safety standards at all times.
3. Store Performance
* Take ownership of store performance including sales targets, margins, and key KPIs.
* Analyse sales data, footfall, and conversion rates to identify trends and opportunities.
* Implement commercial strategies to drive revenue and customer retention.
4. Operational Excellence
* Oversee all daily operations including opening/closing procedures, stock management, and cash handling.
* Ensure accurate implementation of company procedures, policies, and compliance.
* Conduct regular audits on pricing, inventory, stock accuracy, and loss prevention.
* Manage deliveries, replenishment, stockroom organisation, and cycle counts.
5. Staff Management
* Participate in recruitment, training, and onboarding of new team members.
* Handle employee relations matters including performance management and conflict resolution.
* Maintain compliance with all company policies and legal obligations including Health & Safety, GDPR, and Employment Law.
6. Visual Merchandising & Promotions
* Execute company promotional plans, POS changes, and seasonal campaigns effectively.
* Adapt visual merchandising to suit local customer profiles and maximise sales.
7. Health & Safety & Security
* Maintain a safe environment for customers and staff by adhering to Health & Safety regulations.
* Conduct regular risk assessments and emergency procedures.
8. Reporting
* Report weekly on store performance, staffing, and KPIs.
* Liaise with head office and regional management to align on business priorities.
Required Skills & Experience
* Proven managerial experience in a high-volume retail environment.
* Commercially aware, target-driven, and KPI-focused.
* Ability to meet and exceed targets and take pride in maintaining the corporate image of the company.
* Excellent customer service and communication skills.
* Flexibility to work weekends, evenings, and bank holidays as required.
* Confident working independently and managing own workload.
Benefits
* Staff discount
* Career progression and internal promotion opportunities
* On-site parking where available
* Friendly and inclusive work culture
* Training and ongoing development
Job Type: Full-time
Benefits:
* Employee discount
* On-site parking
Ability to commute/relocate:
* Ennis, CO. Clare: reliably commute or plan to relocate before starting work (required)
Experience:
* Retail management: 1 year (required)
* Team management: 1 year (required)
* Store management: 1 year (required)
Work authorisation:
* Ireland (required)
Work Location: In person