About This Role:
We are seeking an accomplished retail professional to lead our supermarket store in a challenging and dynamic environment.
* Oversee all aspects of supermarket operations, ensuring smooth and efficient functioning
* Lead and motivate the store team to achieve sales targets and deliver exceptional customer service
* Manage inventory, including ordering, stock control, and merchandising
* Ensure compliance with health and safety regulations and company policies
* Handle customer inquiries, complaints, and feedback in a professional manner
* Develop and implement strategies to increase store sales and profitability
* Monitor financial performance and prepare reports for senior management
* Recruit, train, and develop store staff to maintain high standards of performance
* Ensure the store is clean, well-organised, and adequately staffed at all times
Requirements:
* Strong leadership and team management skills
* Excellent communication and interpersonal abilities
* Ability to work in a fast-paced, dynamic environment
* Financial acumen and experience in budget management
* Proactive, results-oriented, and customer-focused approach
* Flexibility to work various shifts, including weekends and holidays