Reports To: Bar Manager
Location: Crown Quarter, Wexford Town, Co. Wexford.
Job Purpose:
We are looking for energetic, customer-focused Floor Team Member to join our team at Crown Quarter. As a member of the floor team, you will play a key role in ensuring guests have a fantastic experience in our high-energy, late-night venue. You will be responsible for providing excellent service, maintaining cleanliness, and assisting in the smooth operation of the venue. If you thrive in a fast-paced environment and love working as part of a team, we want to hear from you!
Key Responsibilities:
* Greet and assist customers in a friendly and professional manner.
* Take and deliver orders accurately and efficiently.
* Clear tables, manage glassware, and maintain overall cleanliness of the venue.
* Monitor customer behaviour and ensure compliance with venue policies, including responsible alcohol service.
* Work closely with bartenders and security to maintain a safe and welcoming environment.
* Assist in setting up and closing down the venue, ensuring all areas are clean and ready for service.
* Handle customer queries and resolve any issues promptly and professionally.
* Support other team members during busy periods to ensure smooth service.
Requirements:
* Ability to work flexible hours, including late nights, weekends, and holidays.
* Strong communication and teamwork skills.
* High energy and the ability to thrive in a busy, fast-paced environment.
* A positive, can-do attitude with a passion for customer service.
* Basic knowledge of health and safety regulations in a hospitality setting
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