Access to Care Advisor Role
This role is part of an integrated team that simplifies access to care for patients. The Access to Care Advisor will work with agility and diligence to ensure the success of the team in furthering our mission of bringing life-changing medicine to all patients and communities.
The ideal candidate will have healthcare experience, be service-minded, and driven to help others. They will be a team player who is adaptable, responsive, and learning-minded in a fast-paced environment.
This role requires flexible working, including 2-3 late evenings finishing no later than 7 pm and 2 Saturdays per month. Key responsibilities include:
* Working in our Radiology Department primarily and supporting hospital Admissions and Outpatients as required
* Being responsible for admitting all patients in a timely and courteous manner
* Cash handling and end-of-day balancing
* Handling all queries with the wider team
The Access to Care Advisor will also be expected to multitask in a demanding role, manage multiple systems, and maintain confidentiality of patient information at all times.
Key qualifications and experience include:
* 12 months experience in a similar role or healthcare setting
* Business/Secretarial Qualification
* Excellent working knowledge of Microsoft Office
* Experience of healthcare systems, including iPims desirable
We offer a competitive total rewards program that includes:
* Competitive pay
* Performance-related pay and premium pay where applicable
* Fully paid maternity and paternity leave for new parents
* Competitive Pension Plan, company-funded Death in Service Benefit x 3 times
* Critical Illness cover for all employees up to the age of 66
To be considered for this role, you must complete the application process on our careers page.