**Reservations Agent Role**: We are seeking a highly skilled and organized individual to join our team as a Reservations Agent. This is an exciting opportunity for someone who enjoys working with guests and tour operators, ensuring seamless room bookings.
Main Responsibilities:
* Manage the resort's reservations mailbox, responding promptly to all inquiries
* Liaise directly with hotel reservation enquiries, providing expert advice on leisure and dining requirements
Key Skills Required:
* >Excellent negotiation and decision-making skills to resolve any issues that may arise
* >Fluency in English (oral and written) is essential for effective communication with guests