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Center manager

BE Offices
Centre manager
Posted: 3 February
Offer description

BE Offices is an award-winning provider of flexible workspace in London, throughout the UK and Dublin. Our office solutions operate under multiple brands but share the same ethos of offering a quality, cost-effective working environment for businesses of all sizes. We are one of the oldest in our sector, established in 1994, and have pioneered the advancement in service levels to our clients both in technological development and first-class personal service. Our long list of awards a testament to our continual drive to support and develop our teams and provide the best service in our industry.Our vision – 'Together, we are building the business lifestyle that everyone wants'.We are excited to be opening our first business centre in Dublin You will be the first point of contact for all existing clients, new clients, and internal stakeholders, but more than that you're a crucial part of the centre team. That means you'll be involved in all the centre support activities helping us providing award-winning service. To assist in providing an outstanding service, we require a charismatic Centre Manager.You'll be dealing with clients every day, so professionalism is of the utmost importance. We strive and succeed to be the best in our industry, previously winning various awards such asBCA's Business Centre of the Year, featuring in theSunday Times Top 100 Best Small Companies to Work forTop 100 for 7 consecutive years. We are alsoInvestors in Peopleaccredited.If you can juggle tasks with a smile on your face and deliver great customer service, then this role is for you.Key Responsibilities and AccountabilitiesTo oversee the day to day running of the business centre covering all aspectsManage the centre team and ensure the 'Service Success Chain' is being adhered to at all timesTo ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitorsDeliver viewings to potential clients and be involved in finalising agreementsWork closely with the Sales team in relation to new clientsMaintain reports and invoicing relating to centre occupancy and any other ad-hoc reportsTo lead and support an administrative teamTo carry out administrative and clerical duties for clients as required which may include filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing, data entry and preparation of reports and other informationTo process catering orders and meeting room requests made by clientsTo deal with customer requests in a prompt and timely mannerTo liaise with relevant staff to ensure that all client queries are responded to within procedural deadlinesTo book various chargeable services for clients such as couriers and taxisTo issue and ensure receipt of swipe cards, keys, furniture etc. to clients when requiredTo create and issue welcome packs for new clientsTo be able to provide an effective handover to anyone covering your role whilst you are awayRole Related DevelopmentTo understand the principles of Health and Safety and Security proceduresTo complete audits of vacant offices and produce inventories on office spacesCommunicate maintenance requests to the appropriate stakeholdersTo support our Service Success ChainLocal area and basic product knowledgeAttend training to develop relevant knowledge and skillsTraining and development to help you progress not only in the company, but as a person tooPersonal SpecificationsQualification and EducationGCSE's or above in Business Related AreaExperience12 months customer facing work experience, both face to face and telephone12 months in a similar supervisory roleExperience working with minimum supervisionSkills and AbilitiesProficient in Word and OutlookExcellent telephone communication skillsFace-to-Face Customer experience skillsExcellent hospitality skillsCompetent on PowerPointSwitchboard Operational skillsWork RequirementsFull time position, on site, Monday to FridayOccasional irregular hours if required to meet business needsPlease note we are looking for someone who is available to start in the first week of March 2026.

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