Customer Service / Telephonist / Admin RepresentativeLocation: Dublin 7Salary: €30,000 per year (starting salary)Hours: Monday to Friday, 9:00am – 6:00pmJob Type: Full-time, office-basedPony Express is a growing courier and logistics company, and we are looking for a Customer Service / Telephonist / Admin Representative to join our busy Dublin 7 office.This role is ideal for someone starting their career as well as those with previous office or customer service experience. While experience is preferred, it is not essential, as full training will be provided. The most important requirement is excellent verbal and written communication skills.Key responsibilities:Answering incoming calls and emails from clientsBooking deliveries, collections, and clinical waste servicesTaking accurate booking details and responding to customer queriesLiaising with controllers and drivers regarding daily operationsAssisting with paperwork, filing, and proof of delivery requestsWhat we are looking for:Strong communication and customer service skillsProfessional telephone mannerGood computer and keyboard skillsAbility to multitask and work well in a busy environmentStrong attention to detailWhat we offer:Starting salary of €30,000 per yearFull training providedGenuine opportunities to progress within a rapidly growing companyBike to Work SchemeLocation and requirements:Dublin 7 (D07 K192)Ability to commute or relocate before startingWork authorisation in IrelandTo apply, please send your CV to:Job Type: Full-timePay: €30,000.00 per yearBenefits:Bike to work schemeAbility to commute/relocate:Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)Experience:Office: 1 year (preferred)Work authorisation:Ireland (preferred)Work Location: In person