Internal Sales Specialist
We are seeking an experienced sales professional to join our team as an Internal Sales Specialist.
About the Role:
* This role involves engaging with customers to understand their needs and recommending the right equipment solutions.
* You will be responsible for converting incoming leads and outbound opportunities into sales, often within a single interaction.
* The successful candidate will also support the wider field sales team by progressing leads, nurturing relationships, and identifying upsell or cross-sell opportunities.
* Financial coordination is a key aspect of this role, including managing quotes, processing orders, and overseeing equipment finance paperwork to ensure seamless delivery.
* Customer onboarding is also a critical part of this role, ensuring a smooth handover post-installation and guiding customers on how to get the most from their equipment.
* CRM accuracy is essential, logging all interactions and insights to help us improve and better serve customers.
* Finally, the successful candidate will represent the business with professionalism and energy, maintaining excellent verbal and written communication.
Requirements:
* Sales experience is essential, with a proven track record of exceeding targets.
* Digital savvy is required, comfortable using CRM tools, digital demo platforms, and working in a high-touch online environment.
* Commercial acumen is necessary, understanding customer needs and quickly recommending practical, tailored solutions.
* Strong communication skills are required, writing clearly, speaking confidently, and listening actively.
* Attention to detail is crucial, accurate, thorough, and committed to doing things right the first time.
* A natural communicator with strong interpersonal skills is essential.
* Motivation by performance and commission is expected.
* Organised, disciplined, and focused on delivering results, with a collaborative mindset but able to work autonomously.
* Curiosity, eagerness to learn, and unafraid to ask questions is necessary.