Job DescriptionThis is a full time, permanent position. Shift work is required for this role, working a biweekly rotating shift pattern: 07:00 – 19:00. Week 1: Monday, Tuesday, Friday, Saturday & Sunday. Week 2: Wednesday & Thursday.ResponsibilitiesAs a QC Shift Team Lead you will lead a Professional Scientific Services (PSS) team of analytical staff to ensure the team operates at the highest quality and productivity standards, maintains high morale and retention, and ensures client requirements are satisfied and expectations are met or exceeded through effective leadership and quality operational management, under the supervision of the PSS Group Lead.Deliver outstanding customer service by embedding best practice, upholding ethical working standards, and ensuring all work meets the highest commercial and quality expectations.Develop and engage your team through coaching, training, performance management, appraisals and recognition, fostering a positive, high‑performing culture aligned with Eurofins values.Act as a key point of contact for both the client and the PSS team, ensuring clear communication, effective planning, flexible resourcing and consistent achievement of agreed service levels.Provide strong technical and quality leadership, overseeing risk assessments, validation activities, GMP data review, investigations, SOP authoring and timely approval of accurate, compliant documentation.Champion a safe, efficient and audit‑ready laboratory environment, ensuring EHS best practice, equipment maintenance, supply management and a continuous improvement mindset across all on‑site activities.QualificationsWhat skills, qualifications and experiences you will hold as a QC Shift Team LeadRelevant scientific qualification, ideally degree level or higher, in a suitable discipline, demonstrating a strong foundation in laboratory and analytical science.Proven experience working within a GMP‑regulated pharmaceutical laboratory, with a clear understanding of regulatory expectations, compliance and data integrity.Strong knowledge of GMP and Microbiology, with an understanding of Chemistry considered an advantage, supporting robust, reliable and reproducible laboratory practices.Passion for quality and customer service, consistently meeting or exceeding client expectations while upholding ethical, scientific and professional standards.Excellent communication skills, enabling effective interaction with clients, colleagues and stakeholders, and the ability to represent Eurofins professionally at all times.Flexible, organised and detail‑focused, able to manage changing priorities, maintain accurate documentation and contribute positively to a high‑performing, compliant laboratory environment.Additional InformationAt Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, and recognise colleagues’ special life events.As a Eurofins employee you will benefit from:Career growth opportunities within a friendly and supportive team, plus a competitive salary, pension and associated benefits, in a start-of-the-art client facility.Development opportunities and career progression pathways such as leadership, training, compliance and subject matter expertise.Full Benefits Package including pension, private medical insurance, income protection and life assurance, annual discretionary bonus, and birthday holiday entitlement.Eurofins incentives and development training platform, with potential support for part-time training relevant to the position.Free parking onsite and onsite electric charging; canteen facilities and barista on the client site.Additional annual leave days with continued service and the opportunity to work on life‑saving products.What Happens NextOur people are the backbone of what we do, so we will invite you to participate in an assessment centre or staged interview process to showcase your skills and strengths.Your dataAs part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to transparency about how it collects and uses that data and to meeting its data protection obligations.Equal OpportunityWe embrace diversity. Eurofins network of companies believes in strength and innovation through diversity, and is an Equal Opportunity Employer. We prohibit discrimination based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and other characteristics.
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