Job description
My client in Mayo is looking for a Front of House Supervisor to help welcome guests and provide a top-class customer service experience
Key Responsibilities
1. Welcome guests warmly and help them with check-in and check-out
2. Handle guest questions, requests, and concerns in a friendly and professional way
3. Supervise the Front Office team and provide support during busy shifts
4. Manage room allocations to ensure smooth arrivals and departures
5. Assist with reservations, including walk-in guests
6. Support training of new and existing team members
7. Delegate tasks during shifts and ensure clear handovers
Skills & Experience Required
8. 1-2 years' experience in Front Office or guest services, preferably in a luxury or upscale hotel
9. Experience supervising or supporting a Front Office team
10. Legal right to work in Ireland